Privacy Policy & Health Data Protection Notice
Last updated: October 7, 2026 • Applicable internationally across Matryz mobile applications (`apps/app`) and `matryz.com`.
Our Zero-Leakage & Clinical Privacy Philosophy
At Matryz, we process highly sensitive psychological, psychometric, and physiological information. We adhere to the most rigorous global data protection standards: the European Union General Data Protection Regulation (EU GDPR 2016/679, Article 9 Special Categories of Data), the California Consumer Privacy Act (CCPA/CPRA), the Washington State My Health My Data Act (MHMDA), and HIPAA security benchmarks.
1. Data Controller & Privacy Officer
The Data Controller responsible for personal data processed through Matryz is Barnasoba ("Barnasoba" or "Matryz"). For any inquiry regarding privacy, encryption standards, or the exercise of your statutory rights, you may directly contact our privacy team at:
Controller Entity: Barnasoba
Contact & DPO Email: soporte@matryz.com
Response Timeframe: Maximum 72 business hours
2. Nature of Data Processed and Legal Basis
Matryz collects and processes only the data strictly necessary to provide psychometric tracking and clinician report preparation:
- Account and Authentication Credentials: Email address and a unique user identifier assigned by the authentication engine (User ID / UUID). Sessions may be initiated anonymously or via authenticated sign-in (Apple Sign-In, Google OAuth, Magic Links). Plaintext passwords are never stored.
- Special Category Data (Health and Emotional Wellbeing - GDPR Art. 9):
- Answers to standardized psychometric batteries (PHQ-9, GAD-7, OASIS, ODSIS, BDI-II, BAI, HDRS, DASS-21, STAI, SCL-90-R, MMPI-2-RF), calculated numerical scores, and subscales.
- Daily emotional micro-check-ins: mood rating on a 1-to-5 scale, sleep hours and rest quality, contextual tags (#work, #exercise), and personal reflections in the emotional catharsis venting field.
- Personal clinical notes and optional biomarker logs (cortisol, thyroid TSH/T3/T4, glucose) entered voluntarily for longitudinal consultation overlay.
- Automated Sentinel Alerts: internal flags on critical risk items (such as PHQ-9 Item 9 suicide ideation or acute panic surges) to display preventive emergency prompts.
- Legal Basis for Processing: The processing of sensitive health data is grounded exclusively on the user's explicit, freely given, specific, and informed consent (Article 9.2.a of EU GDPR and analogous state legislation), granted unequivocally upon account creation and enablement of emotional and psychometric tracking.
3. Infrastructure Providers, Sub-processors & International Transfers
To deliver enterprise-grade availability, security, and cryptographic resilience, we partner with specialized sub-processors governed by strict Data Processing Agreements (DPA):
Managed PostgreSQL relational database with kernel RLS and identity auth. SOC2 Type II certified and HIPAA eligible. Stores pgcrypto-encrypted records.
In-app receipt validation and subscription status synchronization with App Store and Google Play. RevenueCat never accesses clinical scores, journals, or emotional logs.
Global edge CDN routing and static asset delivery for `matryz.com`. Does not host or store mobile application clinical databases.
All cross-border transfers of personal data outside the European Economic Area (EEA), particularly to United States infrastructure, are strictly executed under the European Commission's Standard Contractual Clauses (SCC, Commission Implementing Decision EU 2021/914), reinforced by AES-256 encryption at rest and TLS 1.3 in transit.
4. Cryptographic Storage, RLS and 100% Local Notifications
To neutralize breach risks, intimate journal entries and sensitive qualitative inputs are protected using PostgreSQL pgcrypto (AES-256) algorithms stored as raw BYTEA binary data.
Furthermore, all database tables implement strict Row Level Security (RLS) enforced at the engine kernel. No user can read, write, or infer records belonging to another account:
-- PostgreSQL Kernel Isolation Policy
CREATE POLICY "Users can manage own health records"
ON public.check_ins FOR ALL
USING (auth.uid() = user_id)
WITH CHECK (auth.uid() = user_id);Unlike conventional apps that stream push tokens to external networks, Matryz schedules morning and evening reminders entirely on your mobile device through local operating system notification handlers. We do not dispatch push tokens or disclose your circadian habits or evaluation schedules to external networks.
5. International User Rights (EU, US & Global)
We recognize and guarantee comprehensive sovereignty over personal data to every user worldwide:
Rights to Access your data, Rectification of inaccurate details, Erasure (right to be forgotten), Restriction of processing, Portability (complete JSON download or vectorized clinician PDF), and Objection. You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) or your local EU supervisory authority.
Residents of California, Washington, and other US states have statutory rights to know what Consumer Health Data is collected, request complete erasure, revoke prior consent at any time, and enjoy absolute non-discrimination for exercising privacy prerogatives.
We extend equivalent protections adhering to international benchmarks including Brazil's LGPD, Mexico's LFPDPPP, Argentina's Law 25.326, and related frameworks, upholding strict confidentiality and unconditional user sovereignty.
How to Exercise Your Statutory Rights:
- 1.Direct In-App Deletion Button: From the Settings / Profile screen in the Matryz mobile app, select "Delete Account & Personal Data". This triggers instant, irreversible technical erasure.
- 2.Direct Email Request: Send a message to soporte@matryz.com citing your registered email or UUID. Our team will verify and execute your request within 72 business hours.
6. Data Retention & Irreversible Erasure
We retain your personal and health records solely while your Matryz account remains active or until you request its deletion.
When an account deletion is initiated, a database-level cascade (`ON DELETE CASCADE`) triggers immediately. This permanently and irrevocably destroys: authentication credentials, micro-check-in logs, psychometric evaluations, sentinel flags, biomarkers, and catharsis notes. No identifiable residual backups are retained.
7. Zero Data Brokers & No Advertising SDKs
Matryz does not embed advertising SDKs such as Google AdMob, Meta Audience Network, or behavioural tracking pixels. We never sell, rent, monetize, or disclose your clinical scores or emotional journals to insurance carriers, pharmaceutical companies, or third-party data brokers under any circumstances.
Questions About Our Privacy Policy?
Our legal and technical security team is ready to clarify any inquiries.